If this is not possible then we will refer you to our Returns, Refunds and Exchanges policy.Ĭheque (Goods despatched upon money clearing our Bank) If the goods have already left our depot then we will attempt to retrieve them. If a cancellation is received before the goods are despatched Axxa Ltd will provide a full refund. If stock is available Axxa Ltd will replace or repair the faulty item after confirming the condition of the original item. We do not refund the original shipping and handling that you paid on the order.Īll new and reconditioned items carry a 12 Month warranty against manufacturer defect. Please include in your package a signed letter stating the reason for your return and the original receipt.Īll items are subject to a 10% restocking fee and this will be deducted from your refund. Mail your returned item to: Axxa Ltd, Jumbo Business Park, 2 Beaumont Road, Tunstall, Stoke on Trent, ST6 6BE, United Kingdom.ģ. Please email to request a return and we will assign you a Return Merchandise Authorization number (RMA).Ģ. Refunds will be made no later than 7 days after receipt of the goods at Axxa Ltd and confirmation of condition.ġ. You must return the item within 14 days of your purchase. Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Returns, Refunds & Exchange Policy How to Return an Item
